Payment, Book Access and Refunds

The price of an electronic book is displayed on the book page before the buyer proceeds to payment.

The user must be signed in to galinali.ru to make a purchase. The purchase is linked to the account used to place the order.

Payment is made online through the Robokassa payment service.

Bank card data is entered and processed by the payment service. galinali.ru does not store full bank card details.

After successful payment, the electronic book becomes available in the user's personal library.

The personal library is available on the My Library page.

The book is provided digitally through the online reader. There is no physical delivery. Access is linked to the account used for the purchase.

If payment was completed but the book did not appear in the personal library, contact us by email and include the book title, account email, and available payment details. Do not send full bank card details. Usaratonkati@yandex.ru.

Refund requests are considered in accordance with the laws of the Russian Federation, the Public Offer, and the actual circumstances of the payment.

You may submit a refund request in cases including a duplicate charge, technical error, successful payment without book access, or another justified situation.

For questions about payment, book access, or refunds, email: Usaratonkati@yandex.ru.